Privacy Policy

Overview

Next Gen Car Audio & Tint (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at nextgencaraudioandtint.com or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

Information You Provide Directly:

• Contact Information – Name, phone number, email address, and mailing address when you contact us, book an appointment, or fill out a form
• Vehicle Information – Year, make, model, and VIN provided for service purposes
• Payment Information – Credit/debit card details processed securely through our payment processor; we do not store full card numbers
• Service History – Records of services performed on your vehicle
• Communications – Messages, emails, or feedback you send to us

Information Collected Automatically:

• Usage Data – Pages visited, time spent, referring URLs, and browser type
• Device Information – IP address, operating system, and device identifiers
• Cookies & Tracking Technologies – See Section 5 for details

How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and provide services to you
• To process payments and send receipts
• To communicate appointment confirmations, reminders, and service updates
• To respond to inquiries and customer support requests
• To send promotional offers and news about our services (only with your consent or where permitted by law)
• To improve our website and service offerings based on usage patterns
• To comply with legal obligations and protect our rights

We will not use your personal information for purposes that are incompatible with those described above without your prior consent.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers – Trusted vendors who assist in operating our business (e.g., payment processors, scheduling software, email platforms), bound by confidentiality obligations
• Manufacturers & Warranty Partners – Vehicle/product information shared as needed to process warranty claims on your behalf
• Legal Compliance – If required by law, court order, or lawful government request
• Business Transfers – In the event of a merger, acquisition, or sale of assets, customer data may be transferred as part of that transaction
• Protection of Rights – To enforce our Terms, protect the safety of our customers, employees, or property

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of cookies we may use:

• Essential Cookies – Necessary for the website to function (e.g., form submissions, navigation)
• Analytics Cookies – Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing Cookies – Used to deliver relevant advertisements (e.g., Facebook Pixel, Google Ads)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described here.

Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

In the event of a data breach that materially affects your personal information, we will notify affected individuals in accordance with applicable law.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and warranty record-keeping obligations.

• Customer service records are generally retained for a minimum of 3 years
• Financial and payment records may be retained for up to 7 years as required by tax law
• You may request deletion of your data; however, some data may be retained where required by law

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access – Request a copy of the personal data we hold about you
• Correction – Request correction of inaccurate or incomplete information
• Deletion – Request deletion of your personal data, subject to legal retention requirements
• Opt-Out of Marketing – Unsubscribe from promotional emails at any time via the unsubscribe link or by contacting us
• Do Not Track – We respect browser “Do Not Track” signals where technically feasible

To exercise any of these rights, please contact us using the information in Section 12.

Children’s Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.

If you believe we have inadvertently collected information from a minor, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites such as product manufacturer pages, social media profiles (Facebook, Instagram), or review platforms (Google, Yelp). These third-party sites operate under their own privacy policies, which we encourage you to review.

We are not responsible for the privacy practices or content of any third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated “Last Updated” date.

We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: